# Lock repair

> A key that sticks, a loose handle or a lock that no longer behaves as expected deserves a clear description and an assessment.

Source: https://bayplazakeys.com/lock-repair/

Describe what the lock does wrong, when it started and whether the door still locks. The team assesses the hardware before recommending a repair or a replacement.

Common lock faults include a key that sticks or will not turn, a loose handle or knob, a latch that does not catch and a deadbolt that is hard to throw. Say which of these you notice and whether it happens every time or only sometimes.

Some faults start with the door rather than the lock. If a deadbolt turns smoothly while the door is open but binds when it is closed, the bolt is often catching on the strike plate, and that is worth mentioning when you call.

A brand name on the lock and the moment the problem began, such as after a new key was cut or the door was adjusted, help the conversation. You do not need to take the lock apart before calling.

Repair suits hardware that is sound apart from a single fault. Replacement is worth discussing when a lock is damaged, badly worn or no longer secures the door. Confirm the proposed scope and price before agreeing to work.

Shop hours are Monday to Saturday, 9am to 5pm, closed Sunday. If the door cannot be secured right now, say so when you call so the team understands the urgency.

## Name the symptom

A sticking key, a loose handle, a latch that will not catch or a stiff deadbolt.

## Check the door as well

A bolt that only turns freely with the door open usually points to alignment.

## Repair or replace

The team assesses the hardware before recommending either option.

## Questions and answers

### Can every faulty lock be repaired?

The specific lock and condition need to be assessed. Describe the symptoms to the team and ask about the appropriate repair or replacement option before agreeing to the work.

### Why does my deadbolt only lock when the door is open?

When a bolt turns easily with the door open but binds with it closed, it is usually rubbing on the strike plate because the door and frame no longer line up. Mention it when you call so the team can consider the door and the lock together.

## Related pages

- [Lock changing](https://bayplazakeys.com/lock-changing/)

- [Broken key extraction](https://bayplazakeys.com/broken-key-extraction/)