A new lock installation should start with the door or opening it will protect. Tell Bay Plaza Keys whether the work is for a home, workplace or another property entrance, and whether a lock is being added or existing hardware replaced. Describe the current lock and any problem closing or securing the door.
Discuss how the entrance is used and who needs access. You may be considering a conventional lock, a keypad or a smart-lock option; the right installation depends on the chosen hardware and the door. If you have already purchased a product, ask the team to confirm suitability before booking the work.
Ask what preparation, hardware and fitting are included in the quote, and whether existing keys can remain part of the arrangement. If the current lock works and the main aim is to change who has a key, rekeying may be a separate option to discuss. Staff can explain the proposed work after checking the request.