Most household door locks use a pin tumbler cylinder: a row of small pins has to line up before a key can turn. Rekeying changes those pins to fit a different key, so the hardware stays on the door and only the key changes.
Rekeying often comes up after moving into a home, losing a key, or when someone who had a key no longer needs access. If a lock is damaged, worn out or you want different hardware, ask about replacement instead.
If you want one key for several doors, the locks generally need to accept the same key blank. Tell the team which locks are involved so they can check whether that arrangement is possible for your hardware.
Before you call, count the locks, note any brand name you can see and say whether working keys remain. Shop hours are Monday to Saturday, 9am to 5pm, closed Sunday. Confirm the scope and the price with the team before any work begins.
